Enterprise Text Analytics — secure, scalable, integrated
AI-powered text analysis for corporations. GDPR-compliant, on-premise available, SSO-ready. Seamless integration into your existing infrastructure.
Secure, scalable, and seamlessly integrated Enterprise Text Analytics for corporations. With deepsight cloud, analyze customer feedback, employee surveys, and support tickets at scale. On-premise or SaaS – you decide where your data stays.
Enterprise Features
Enterprise Requirements
What Corporations Expect from Text Analytics
Security & Compliance
GDPR-compliant, EU hosting, anonymization. No compromises on data protection and security.
On-Premise Deployment
Sensitive data stays in your own data center. Full control over infrastructure.
Seamless Integration
API, Webhooks, SSO, SAML. Fits into your existing tool landscape.
Enterprise Support
24/7 Support, SLA, Dedicated Success Manager, Custom Training.
Security
Security & Compliance First
Enterprise-Grade Security & Compliance
GDPR
EU-compliant
EU Hosting
Frankfurt
Anonymization
8 PII types
Security Features
Platform Preview
Enterprise-Grade Analytics
Skalierbare Textanalyse mit voller Kontrolle über Ihre Daten
Integration
Seamless Integration
Fits into your existing tool landscape
REST API
Fully documented API with SDKs for Python, Node.js, Java
Webhooks
Real-time notifications for pipeline events and results
SSO / SAML
Integration with Okta, Azure AD, Google Workspace
Deployment
Enterprise Architecture & Deployment Models
Flexible deployment options for every requirement
On-Premise
Complete installation in your data center. All data stays behind your firewall. Ideal for highest data protection requirements (banks, healthcare, public administration). Deployment via Kubernetes or VM images.
Private Cloud (VPC)
Dedicated cloud instance in your own Virtual Private Cloud (AWS, Azure, GCP). Data residency in your chosen region (e.g., Frankfurt). VPN access, complete network isolation. Managed by deepsight.
Multi-Tenant SaaS
Shared infrastructure with highest security standards. GDPR-compliant, EU hosting in Frankfurt. Fastest time-to-value, no infrastructure maintenance.
Anwendungen
Use Cases by Department
Text analytics for every enterprise area
Customer Experience & Support
NPS open-ends, support tickets, chat logs, product reviews. Automatic categorization of requests, sentiment tracking, CSAT analysis. Example: 50,000 support tickets per month automatically clustered by topic.
Human Resources & People Ops
Employee engagement surveys, exit interviews, onboarding feedback, performance reviews. Sentiment analysis of employee feedback, early warning system for turnover, cultural trend detection.
Product & Innovation
Feature requests, beta feedback, user research interviews, app store reviews. Automatic prioritization of features, trend detection, competitive intelligence from user feedback.
Risk & Compliance
Complaint management, incident reports, audit documentation, regulatory filings. Automatic classification of risk events, compliance monitoring, trend analysis for audit reports.
Sales & Account Management
Sales call transcripts, customer interviews, CRM notes, deal loss analyses. Automatic extraction of pain points, objection handling, win/loss patterns, upsell opportunities.
Marketing & Brand
Social media monitoring, campaign feedback, brand surveys, influencer analysis. Sentiment tracking across campaigns, brand health monitoring, competitive analysis, trend detection.
Support
24/7 Enterprise Support
Because your success is our success
- Personal Contact
- Quarterly Reviews
- Best Practice Workshops
- < 1h Response Time
- 99.9% SLA Uptime
- Phone & Video Support
- Onboarding Sessions
- Team Trainings
- Admin Workshops
Testimonials
What Enterprise Customers Say
"The on-premise deployment option was crucial for us. Sensitive customer data stays in our own data center. Security audit passed without issues."
"API-first approach, SSO with Azure AD, webhooks — integration into our landscape was seamless. Exactly what we need."
"Dedicated Success Manager, 24/7 Support, < 1h Response. Enterprise support as it should be. Never received such fast help before."
Enterprise Text Analytics: Security, Scale, Integration
The ultimate guide for CIOs, CTOs and IT decision-makers — Security-first text analytics for corporations.
- Security & Compliance: GDPR, EU hosting, anonymization
- On-Premise vs. Cloud: Decision Guide
- Integration Patterns & API Best Practices
- Scaling: From 10,000 to 10M texts
- Change Management & Roll-out Strategy
- TCO Calculation over 3 years