Understand Customer Feedback – in Seconds
Automatic analysis of open-ended responses, NPS comments, and customer interviews. Evaluate thousands of responses in minutes.
AI Text Analysis for Market Research: Understand customer feedback in seconds instead of weeks. Automated Topic Discovery and Sentiment Analysis for NPS studies, product tests, and qualitative surveys.
These companies already trust deepsight
The Challenge in Market Research
Quantitative numbers alone are not enough – the insights are in the comments
Manually coding open-ended questions
Categorizing thousands of NPS comments or product reviews by hand takes weeks and is error-prone.
Multi-Language Studies
International studies require translation before analysis. This is expensive, slow, and loses context.
No access to raw data
Platforms like Qualtrics only show numbers. The real insights are in the qualitative comments.
No comparability
Different coders interpret differently. No consistency across time, teams, or markets.
Die Lösung
The Solution: AI-powered Text Analysis
Automate qualitative evaluations and gain deeper insights
Typical Research Use Cases
Live Demo
So sieht deepsight in der Praxis aus
Von NPS-Kommentaren zu strukturierten Insights in Minuten
Workflow
Example: NPS Analysis in 5 Steps
Workflow for 10,000 NPS comments from international survey
Sanity Check
Remove duplicates and empty responses
Topic Discovery
NPS codebook + AI for new topics
Sentiment Analysis
Sentiment per comment (Promoters vs. Detractors)
Translation (optional)
Translate all texts to English for reporting
Smart Export
Excel + PowerPoint with charts
30+ Languages. Natively Supported.
Topic Discovery, Sentiment Analysis, and all modules work across languages – without prior translation. Analyze international studies in minutes.