Automatically discover what your customers are talking about

AI-Powered Topic Analysis

Intelligent Topic Discovery and Model Inference for deeper insights into your text data

With AI-powered topic discovery and analysis from deepsight cloud, you identify the most important themes in customer feedback, employee surveys, and open-ended responses – faster and more accurately than manual coding.

So funktioniert Topic Discovery

Topic Discovery
Themen
Feedback-Texte8 Texte

Der Preis ist zu hoch für das Gebotene

Schnelle Lieferung, sehr zufrieden mit DHL

Rabatt-Aktion war super, gerne wieder

Material fühlt sich hochwertig an

Versand hat leider etwas gedauert

Preis-Leistung stimmt hier absolut nicht

Die Qualität übertrifft meine Erwartungen

Paket kam beschädigt an

Analysis Methods

Analysis Methods

Choose the method for your use case

Topic Discovery (Standard)

Find topics automatically in your data with pure LLM analysis

  • Pure LLM analysis without embeddings
  • Highest quality for complex topics
  • Configurable: 3-15 topics
Small datasets (<5,000 texts) or maximum accuracy
EMPFOHLEN

Topic Discovery XL (Hybrid) ⚡

10x faster, 25x cheaper through hybrid approach: Embeddings + Clustering + LLM

  • Hybrid: Embeddings + K-Means + LLM
  • 10x faster for large datasets
  • 25x cheaper than pure LLM analysis
Large datasets (>10,000 texts), fast insights, cost optimization
Speed
10x
Cost
25x↓
Quality
95%

Model Inference (Classification)

Apply your own trained ML models to new texts – trained with LLMs or from your own data

  • Your own models from Custom Training
  • Training with LLMs or your own training data
  • Multi-label classification with confidence scores
Recurring analyses with fixed categories

All three methods complement each other perfectly: Topic Discovery (Standard) for highest quality, Topic Discovery XL for large datasets, Model Inference for consistent classification with trained models.

Thousands of Texts, Which Topics?

Thousands of Texts, Which Topics?

Manual categorization of feedback is time-consuming and subjective. Important topics remain undiscovered. Standard tools only find keywords, not real topics.

!

Manual categorization is time-consuming and inconsistent

!

Important topics remain hidden in large datasets

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Keyword search doesn't find semantic relationships

!

Subjective ratings lead to biased results

Die Lösung

Intelligent Topic Discovery

Our AI analyzes your texts in two phases:

Automatic Topic Detection

GPT-4o finds main topics in sample analysis (50-100 texts)

Multi-Label Classification

Each text receives scores for all topics (0.0-1.0)

Semantic Understanding

Related concepts are grouped, not just keywords

Model Inference

Free LLM analysis with custom prompts for specific questions

Themen verfeinern

Passen Sie entdeckte Themen an Ihre Anforderungen an – umbenennen, zusammenführen oder neue hinzufügen

Themenanalyse Ergebnisse - entdeckte Themen mit Kommentaren

Anwendungsfälle

Use Cases

Where Topic Analysis is used

Understand Customer Feedback

Which features are most requested?

  • Automatically identify feature requests
  • Detect most common problems
  • Prioritize product improvements

Employee Feedback

What topics concern your employees?

  • Capture sentiment in teams
  • Identify important concerns
  • Derive targeted actions

Enterprise Analytics

Analyze large datasets in a structured way

  • Scalable analysis for large organizations
  • Consistent categorization across teams
  • Automate recurring processes

Integration

Core Module of Your Analysis

Topic analysis is often the main step – combine with other modules for deeper insights.

1

Upload your text data

2

Automatic topic detection

3

Multi-label classification

4

Insights and visualization

FAQ

Frequently Asked Questions

Configurable: 3-20 topics. Default: 8 topics (optimal for most use cases).

Yes! Multi-label classification: Each text receives scores for all topics.

Keywords find individual words. Topic Discovery understands semantic relationships and groups related concepts.

Yes! AI suggests names, you can manually rename them.

Flexible module: You define custom prompts like 'Extract main points' or 'Categorize as Bug/Feature/Praise'.

Jetzt starten

Discover topics now

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